Welcome to HP SUPPLY LLC. By using our website and services, you agree to the following Terms of Service. Please read them carefully.
1. General Terms
By accessing and using the website HP SUPPLY LLC, you accept and agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use the service.
2. Account Registration
To purchase products from HP SUPPLY, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and agree not to disclose it to any third party.
3. Use of Service
You agree to use our website and services for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You must not misuse our website by knowingly introducing viruses, trojans, or other material that is malicious or technologically harmful.
4. Product Information
We strive to provide accurate descriptions of the products we offer, including genuine HP toner cartridges and office supplies. However, we cannot guarantee that all information, including product images and descriptions, will be error-free, complete, or current. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
5. Pricing and Payment
All prices displayed on the website are in U.S. dollars (USD) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Payment for products must be made via the payment methods provided on our website. We use secure payment gateways to protect your information.
6. Shipping and Delivery
HP SUPPLY LLC offers free shipping on all orders. We aim to process and ship orders within 24-48 hours. Delivery times may vary depending on the shipping destination and other factors beyond our control. Once your order is shipped, you will receive an email confirmation with tracking information.
7. Returns and Refunds
We offer refunds in the form of store credit for eligible returns. Products must be returned in their original packaging, unused, and in the same condition as received. To initiate a return, please contact our customer service team at info@hpsupplyllc.com within 30 days of receiving your order. Customers are responsible for return shipping costs.
8. Intellectual Property
All content on the HP SUPPLY LLC website, including text, graphics, logos, images, and software, is the property of HP SUPPLY LLC or its content suppliers and is protected by international copyright laws. Unauthorized use of any content on the website is prohibited.
9. Limitation of Liability
HP SUPPLY LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with the use of our services or products.
10. Indemnification
You agree to indemnify, defend, and hold harmless HP SUPPLY LLC and its affiliates, officers, directors, employees, and agents from any claim, demand, or damages, including reasonable attorneys' fees, arising out of or related to your use of the services, your breach of these Terms of Service, or your violation of any law or the rights of a third party.
11. Changes to Terms of Service
HP SUPPLY LLC reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms of Service.
12. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
13. Contact Information
For any questions or concerns about these Terms of Service, please contact us at:
HP SUPPLY LLC
251 Webster, Palo Alto, California, 94301
2501 Chatham Rd, Springfield, IL 62704-4188
Tel: (650) 268-4980 / (650) 314-9135
Email: info@hpsupplyllc.com